0.0
I haven't manually triaged an email in six
2.94
months.
3.56
A workflow built in Make.com sorts every
6.86
incoming message into one of three buckets,
9.439
then takes the right action without me touching
11.859
it.
12.339
Today I'm building it with you, in 15
14.839
minutes.
17.1
Here's the picture.
18.32
A new email arrives.
20.179
Make.com grabs it, sends the subject line
23.32
embodied to ChatGPT with one specific prompt.
26.859
ChatGPT returns one word, lead, support, or noise.
30.8
Based on that word, three different actions fire.
34.179
Lead goes to Notion and pings me on
36.38
Slack.
36.92
Support gets a draft reply waiting in my
39.14
inbox.
39.78
Noise gets archived without me ever seeing it.
42.359
Total build time today, 15 minutes.
44.539
Time saved, about five hours every week.
47.06
Let's go.
49.619
Step one, the trigger.
51.6
Open Make.com, click Create New Scenario.
55.1
Search for Gmail.
56.06
Email in the module list, click it.
57.7
Choose Watch Emails.
59.119
Connect your Gmail account if you haven't already.
61.899
Now the settings.
63.219
Folder, Inbox.
64.64
Mark messages as read.
66.319
No, we want them untouched until our workflow
68.879
decides what to do.
70.26
Limit, 10, so it processes 10 emails per
73.2
run.
73.78
Filter, add one filter is unread, so we
76.739
don't reprocess things.
78.159
Click OK.
79.079
The trigger is done.
80.379
Next we need the classifier, the brain that
82.78
decides what kind of email each one is.
86.98
Step two, the classifier.
89.26
Click the plus icon to add a module.
91.859
Search for OpenAI.
93.62
Choose Create a Completion.
95.299
If you haven't connected OpenAI yet, you'll need
98.219
an API key, one-time setup, two minutes.
101.34
In the model dropdown, pick GPT-4-0
104.12
Mini.
104.56
It's cheap and fast.
106.06
We don't need the heavy model for this.
107.859
Now the prompt, paste this exactly.
109.959
Read this email and respond with one word
112.599
only.
113.239
Lead, support, or noise.
115.079
Lead means a sales inquiry or a real
117.98
business opportunity.
119.14
Support means an existing customer with a question
122.06
or issue.
122.84
Noise means newsletter, promotion, automated notification, or anything
127.42
else.
128.159
Email subject.
130.699
Step three, the router.
132.58
The router is what makes Make.com powerful.
135.84
Click the wrench icon on the connector after
138.319
OpenAI.
139.18
Choose Add a Router.
140.74
Three branches will fan out from it.
143.039
On each branch, we set a filter.
145.08
That's the condition for taking that path.
147.159
First branch, filter where the OpenAI response equals
150.319
lead.
151.179
Second branch equals support.
153.02
Third branch equals noise.
155.319
This is the decision tree.
157.18
From here, the email gets sent down exactly
159.539
one path based on what ChatGPT decided.
162.539
Now we wire up what happens on each
164.68
branch.
166.879
Step four, the lead branch.
169.219
This is the high-value path.
171.199
On the lead branch, add two modules.
173.58
First, Notion.
174.74
Create a database item.
176.24
Connect your Notion.
177.419
Pick your CRM database and map the fields.
180.12
Subject from Gmail goes to Title.
182.12
Body goes to Notes.
183.62
Sender email goes to Email.
185.46
Set Status to New Lead.
187.5
Save.
188.24
Second module on the same branch, Slack.
190.599
Send a message.
191.599
Pick your channel.
192.56
Write the message, New Lead, just hit the
194.699
inbox plus the subject and sender.
196.84
Map those fields.
198.199
Save.
198.96
Now when ChatGPT classifies an email as a
201.74
lead, two things happen automatically.
203.879
A CRM email is a lead.
204.719
A CRM entry is created and I get
206.06
pinged.
206.539
Time from email arriving to me knowing about
209.039
it.
210.64
Step five, the support branch.
213.199
On this branch, I don't want full automation
215.819
because customer support requires my actual
218.719
judgment.
219.419
So instead of replying directly, the workflow drafts
222.8
a reply that sits in my inbox waiting
224.819
for me to review.
225.9
Add a Gmail module.
227.62
Create a draft.
228.819
Two, map the sender email.
231.28
Subject, re plus the original subject.
234.08
Buy.
234.719
I send another OpenAI call here that takes
237.52
the email content and writes a friendly first
239.699
draft response based on a template.
241.659
The draft sits in my drafts folder.
244.06
I open it.
245.02
Edit if needed.
246.219
Hit send.
247.12
20 seconds of work instead of three minutes
249.34
of starting from scratch.
252.259
Step six, the noise branch.
254.46
This one is the simplest.
256.3
Add a Gmail module.
258.0
Modify a message.
259.339
Map the message ID from the trigger.
261.819
Set.
262.379
Add labels to a label I created called
265.199
Noise and Mark as read to Yes.
268.199
That's it.
269.24
Newsletters, sales pitches, automated notifications, all of them
273.199
get archived to the noise label
274.839
without ever showing up in my main inbox.
277.42
I never see them.
278.66
They never break my focus.
281.959
Step seven, test it.
283.959
Click run once at the bottom of make
286.079
.com.
286.8
Send yourself a test email.
288.56
Try one obvious lead.
290.3
One support question.
291.519
One promo.
292.68
Watch the modules light up green as the
294.899
email flows through.
296.139
Three common errors.
297.8
One open AI returns more than one word.
301.04
Fix.
301.779
Add reply with own word only.
303.819
No punctuation.
304.939
No explanation twice in the prompt.
307.319
Two, the router branches don't fire.
310.18
Fix.
310.62
Check that your filter values are lowercase exactly
313.139
matching lead, support, and noise.
315.66
Three, you hit the make free tier limit.
318.079
Fix.
318.74
The pro plan is $29 a month.
321.199
Five.
321.5
For five hours a week back, do the
323.259
math.
325.339
Three ways to extend this once you have
327.86
the base running.
328.939
One, replace the open AI module with Claude.
332.06
Same idea, different model.
334.04
I prefer Claude for nuance when the email
336.319
is ambiguous.
337.579
Two, add a fourth branch for VIPs.
340.319
If the sender is on a list of
341.879
important people, route to a separate priority.
344.74
Slack channel that pings me even on weekends.
347.699
Three, connect this workflow to your custom GPTs.
351.319
Host the rest of your tools, publicize the
352.439
GPs.
352.439
Level up and add more types of INPUT
354.899
to make that completely adequate.
355.48
Essex is one of them to add your
358.079
example in the tutorial.
358.439
preview and output page get too empty, check
358.439
forming the false focus in your output and
358.54
Stereo tool.
360.0
It's all there to youtube.ją
360.56
The be過去 it would be like speaking from
368.639
your computer or a VA device.
368.639
Alaska is the nation of fun and music.
368.899
All thatu, you'll see it later.
371.6
Azure, Maori, PSA,iertelega.N hitch that's only
379.139
different to Cocoa and all the others I
381.3
will
381.319
inside Notion automatically.
383.04
That's the loop where the AI generates the
385.3
lead, my workflow
386.439
processes it, and the CRM updates without me
389.439
ever touching it.
390.399
See you there.
